Shipping & Delivery Policy

Effective Date: 28/10/2026

Visto, registered under the Goods and Services Tax (GST) laws of India (GSTIN: 03NFAPS2363E1ZI), provides digital streaming and content services through its OTT platform. As all offerings are digital in nature, no physical shipping or delivery is involved.

Digital Delivery

• Subscription access is provided electronically via the official website.
• Access is generally activated immediately after successful payment confirmation.
• In rare cases, activation may take up to 24 hours due to payment verification or technical processing delays.

No Physical Shipment

• No physical products are sold or delivered.
• No shipping charges are applicable.
• No courier, logistics, tracking, or delivery services are used.

Service Availability

Access to services is subject to:

• Internet connectivity
• Device compatibility
• Regional content restrictions

Temporary interruptions may occur due to maintenance, system upgrades, or unforeseen technical issues beyond our control.

Delivery Issues

If your subscription is not activated within the expected timeframe, please contact us with:

• Your registered mobile number
• Payment details / transaction ID

Our support team will resolve the issue at the earliest. Email: [email protected]

Business & GST Details

• Legal Name: Visto
• GSTIN: 03NFAPS2363E1ZI
• Type of Registration: Regular
• Registered Address: First Floor, 3180, VISTO, Street No. 2, Court Road, Near Bus Stand, Bathinda, District Bathinda, Punjab – 151001

Note: This policy is in compliance with applicable Indian laws, including regulations under the Goods and Services Tax (GST) framework.